Episode
9
How To Build A World-Class Hospitality Operation
In Episode 9 of Supy Talks, we sit down with Peter Lyons – a hospitality consultant, former GM of Hospitality for Pearl Island in Qatar, and the man behind The Restaurant Guru.
Watch extracts
No items found.
Guest & host
Veteran operator–consultant Peter Lyons lays out how disciplined operations and true hospitality—not just sleek branding—create profitable restaurants. He distinguishes service (steps) from hospitality (emotion), then shows how hiring, daily training, and shift strategy translate into better guest experiences, tighter controls, and healthier P&Ls.
Ready to optimize your restaurant operations?
Podcast
More stories from F&B leaders
.png)
.png)
Êtes-vous prêt à transformer vos opérations ?
Comme plus de 3 000 restaurateurs utilisez Supy pour réduire vos coûts, rationaliser les opérations et prendre des décisions plus intelligentes.
