"Scaling without compromise requires total control. Supy helps us protect what makes Kokoro special our product, our process, and our precision."
100% visibility
on every ingredient, batch by batch
Real-time
supplier performance tracking
Faster, cleaner
invoice reconciliationwith automated GRNs and discrepancy alerts
Daily variance reporting
between theoretical and actual food cost
“Supy powers every part of our operations, giving us total inventory control and driving real savings across our business.”
The challenge
Kokoro redefined Japanese dining in Dubai with its unwavering commitment to premium ingredients, minimalist presentation, and lightning-fast service. Known for its signature handrolls and omakase experience, the original branch became a landmark. No bookings. No shortcuts. Always a waitlist.
As the team prepared to open a second location, maintaining those exacting standards became mission-critical. Ingredient quality, consistency in prep, and operational control all had to scale, without adding friction or compromising Kokoro’s reputation for excellence.
The solution
Supy was implemented to help Kokoro scale without compromise, providing full visibility into procurement, stock movement, and ingredient handling across both locations. Real-time monitoring and built-in controls gave Kokoro’s team the tools to match quality with consistency, day after day.
How Kokoro uses Supy
- Dynamic par levels generated from historical prep and service data
- Supplier scorecards to monitor quality, delivery timing, and pricing accuracy
- Mobile stock counts aligned to each mise-en-place station for precision
- Expiry tracking on high-value items like otoro, uni, and ikura
- Central dashboards to monitor consistency and performance across branches
