Casual dining
1-5
locations
“Supy makes everything incredibly simple. I only need to spend one minute a day reviewing inventory variances, and it immediately highlights any issues."
Hussain Al Rubaie, Owner
-25% COGS
+6% Profitability
100 hours saved
“Before Supy, there wasn’t a system out there where you could say, ‘Here’s your actual COGS for this period and here’s your theoretical COGS.’ Now we have excellent transparency on line items and can identify individual variances, saving us significant costs.”
Hussain Al Rubaie
/
Owner
Located in Muscat, Oman, Automaticis a Lebanese eatery known for itshigh-quality food, good prices andexceptional customer service thatkeeps people coming back again andagain. With expansion plans in 2025,this is one restaurant you need tokeep an eye out for.
The Challenge
- Limited visibility and control: Tracking real stock consumption was difficult because it was based on purchase records, making it hard to detect waste, theft, or discrepancies in real time
- Inconsistent processes: Without structured habits, inventory tracking varied among staff, making it difficult to hold individuals accountable for stock control.
- Variance tracking issues: Without a robust system, variance tracking was inaccurate, making cost management unreliable
- Previous system complexity: Apicbase was too complicated, unreliable on mobile, and difficult for less tech-savvy staff to use, leading to inaccurate reporting and inefficiencies in daily tasks. The system’s design often resulted in incorrect stock tracking, making it harder to trust inventory data.
The Solution
- Real-time visibility and control: Using Supy, staff were assigned responsibility for closing stock in their respective sections, ensuring better accountability. This enabled Automatic to track variance per kitchen section.
- Standardized business processes: Thanks to the structure that Supy created, tracking became routine, improving accountability and reducing wastage and potential theft.
- Effective variance tracking and staff evaluation: Supy quickly flagged discrepancies for corrective action, highlighting staff performance and training needs.
- Ease of use: Supy’s user-friendly interface made inventory management easy for all staff, and its integrated reporting provided clear, reliable financial metrics such as food costs, wastage, and stock variance. Ultimately, this provided insights that were easy to act on.
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