Privacy Policy

Last updated 22/12/2023

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Welcome to website.com (“Website”, “we”, “us” or “Site”) a website and service operated by Supy DMCC, whose principal place of business office is 1507 Fortune Executive Tower, JLT Cluster T, Dubai, UAE.

This Privacy Policy explains what information we may collect through your use of our Site, how such information may be used and/or shared with others, how we safeguard it, and how you may access and control its use in connection with our marketing communications and activities.

Please read this Privacy Policy carefully, prior to using or accessing the Site.

By using the Site and/or accessing the Site, you are acknowledging that you understand and agree to the terms hereof as well as the Terms of Use set forth on the Site.

Quick guide to content

  • 1. Information we collect
  • 2. Cookies
  • 3. How we use the Information we collect
  • 4. Sharing of Information
  • 5. Your Privacy Rights and Choices
  • 6. Managing Cookies (“Opt-Out”) or Unsubscribing
  • 7. Data Retention and Deletion
  • 8. Children
  • 9. Security of your information
  • 10. Other Sites
  • 11. Consent to Processing and Transfer of Information
  • 12. Changes
  • 13. Contact Us
  • 14. Data Protection Officer

Information we collect

Whenever you visit or interact with the Site, we, as well as similar third-party vendors and/or service providers alike, may use a variety of technologies that automatically or passively collect information about how the Site is accessed and used (“Usage Information”).

Usage Information may include, in part, browser type, operating system, device type, an estimation of your geographic location associated with your IP address, the page served, the time, referring URLs and other information normally transmitted in HTTP requests.

This statistical data provides us with information about the use of the Site, such as how many visitors visit a specific web page on which the Site is used, how long they stay on that page, and the type of content on that page.

Usage Information is generally non-identifying, but to the extent Usage Information may be associated with you as a specific and identifiable person (for example, because you have registered for a Service via the Site) and thereby provided us with personal information (such as name, e-mail address, telephone number or home address) we treat such information as “Personal Information” and will only use it for the purposes described in this Privacy Policy.

We may also automatically collect the internet protocol (“IP“) address or other identifiers (“Device Identifier“) for each computer, mobile device, technology, or other devices (collectively, “Device“) you use to access the Site.

Our Site uses several different technologies to collect Usage Information, including Device Identifiers. These may include, without limitation:

Cookies

Cookies are small text files placed on a Device when the Device is used to visit the Site. We may place cookies or similar files on your Device for security purposes, to facilitate site navigation, and to personalize your experience while using the Site.

Cookies allow us to collect technical and navigational information, such as browser type, time spent on the Site and pages visited. Cookies may include a Device Identifier along with information about the particular type of content in which you have shown interest. Cookies also allow us to select which content is most likely to appeal to you and display that content while you are using the Site.

When interacting with the Site, if you click on a link to one of our promoted offer(s), the customer sponsoring the promoted link may place a cookie on your Device as well, in which case you will be subject to their privacy policy.

Please note that you are subject to the privacy policies of each site you visit, in addition to ours. If you click on a link to visit another site, you are subject only to that site’s privacy policy while visiting that site, and not to this Privacy Policy.

If you would prefer not to accept cookies, you can do this by activating the settings on your browser that allows you to refuse the setting of all or some cookies.

Our third-party affiliates/service providers may also use cookies, scripts or web beacons, or other technologies to track and analyze your use of the Site or Services, as follows:

Google Analytics – placed to track and analyze the use of our Site or Services, for internal purposes and to collect information about your online usage activities across our Site. You can learn more about how Google uses the data it collects via our use of Google Analytics Cookies, we recommend you review Google’s Privacy Policy at: www.google.com/policies/privacy/partners

Log Files –

As is true of most websites, we may gather certain information automatically and store it in log files.

This information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, detect fraud, administer the site, track users’ actions around the Site, and gather demographic information about our user base as a whole.

Pixels –

A pixel tag is a transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an e-mail, which indicates that a page or e-mail has been viewed. We do not link Personal Information provided to us through the Site to Personal Information. In addition, a pixel tag may tell your browser to get content from another server.

Information you provide to us

In addition to the information we collect automatically, we may ask you to provide Personal Information when you sign up for one of our Services or otherwise communicate or interact with us.

If you apply to become a customer, or in the event, you are interested in joining our team and submit your CV we may request additional information from you via application forms, insertion orders, and/or other forms.

We may also ask you to provide other information about yourself, such as name, e-mail address, and phone number.

Please note, that providing us with information in connection with recruiting is strictly voluntary, and you determine the extent of information you provide us. As a general rule, we do not request nor require any sensitive information about you in connection with recruiting (such as your health, sexual orientation, or political views) and will only use the information you have provided to communicate with you and manage your recursion process.

If you do not want your Personal Information collected, please do not submit it.

How we use the Information we collect

We use the information we collect about and from you for a variety of business purposes, including for example: responding to your questions and requests; providing you with access to certain functions and features of the Site; to provide and maintaining your platform account(s); to verify your identity; to communicate with you about your account and activities using the Site and, in our sole discretion for marketing or solicitation purposes, to communicate changes to one of our policies; to tailor content or offer(s) we serve you; to improve the Site or Service for internal business purposes; to process applications and transactions; and for other lawful purposes we may disclose at the time you provide your Personal Information or to which you otherwise consent.

Sharing of Information

We may disclose Personal Information as follows:

  • To any current or future affiliates, parent companies, or subsidiaries.
  • To vendors, service providers, agents, contractors, or others who perform functions (e.g., maintenance, data analysis, customer relationship management, email marketing, surveys, credit card processing, data hosting, or fraud detection) on our behalf.
  • To Customers. For example, we may provide advertisers with information to inform them about conversion rates for analytics purposes.

We may also disclose Personal Information when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of users of this Site, the Service or the public.

In addition, we may share non-Personal Information, such as aggregate user statistics, demographic information, and Usage Information with third parties. We may combine your Usage Information with those of other users of the Site to share trend information with third parties, in aggregated and anonymized form.

Your Privacy Rights and Choices

We will provide reasonable opportunities for individuals to access, update, or delete Personal Information about them that we have in our possession. We will not use Personal Information provided to us for purposes incompatible with the purpose for which it was provided without obtaining authorization from the subject of the information.

Individuals’ principal rights under data protection law are:

(a)the right to access;

(b)the right to rectification;

(c)the right to erasure;

(d)the right to restrict processing;

(e)the right to object to processing;

(f)the right to data portability;

(g)the right to complain to a supervisory authority; and

(h)the right to withdraw consent.

You have the right to confirmation as to whether or not we process your Personal Information and, where we do, access to the Personal Information, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of Personal Information concerned, and the recipients of the Personal Information. Providing the rights and freedoms of others are not affected, we will supply you with a copy of your Personal Information. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

Right to Erasure – In some circumstances you have the right to the erasure of your Personal Information. Those circumstances include: The Personal Information is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed.

There are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise, or defense of legal claims.

In some circumstances, you have the right to restrict the processing of your data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for our processing, but you require personal data for the establishment, exercise, or defense of legal claims; and you have objected to processing, pending the verification of that objection.

Where processing has been restricted on this basis, we may continue to store your Personal Information. However, we will only otherwise process it: with your consent; for the establishment, exercise, or defense of legal claims; for the protection of the rights of another natural or legal person; or reasons of important public interest.

You have the right to object to our processing of your Personal Information for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

To the extent that the legal basis for our processing of your personal data is:

(a)consent; or

(b)that the processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract,

and such processing is carried out by automated means, you have the right to receive your Personal Information from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to complain to a supervisory authority responsible for data protection.

To the extent that the legal basis for our processing of your Personal Information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

Please note that –

It may take time to process email requests consistent with applicable law (but no longer than 30 days after receipt of a request); and You cannot “opt out” of transactional or relationship messages sent to registered users of the Service or those who have engaged in transactions with us (e.g., account notifications).

In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Site or Service. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information.

In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.

Managing Cookies (“Opt-Out”) or Unsubscribing

If you do not want to receive interest-based ads displayed by us based on our use of cookies, you can disable or delete them.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)https://support.apple.com/kb/PH21411 (Safari); and

(f)https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact on the usability of many websites.

If you block cookies, you might not be able to use all the features on our Site.

You may unsubscribe from our marketing communications by sending us an email at hello [at] Website [dot] com. Please note that Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.

Data Retention and Deletion

We will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

We retain identifiable data, which is directly collected for purposes of providing our service to Customers or serving content to end-users, for twenty-four (24) months from the end-user’s last interaction with our Site or Service, after which time we will either de-identify the data by removing unique identifiers or aggregating the data or simply delete it.

We may retain aggregated data, which cannot identify an individual or device and is used for purposes of reporting and analysis, for as long as commercially necessary.

Children

The Site and/or Service is not directed to children under 13. We do not knowingly collect Personal Information from anyone under 13 years of age. If we determine upon collection that a user is under 13, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.

If you’re a kid, please don’t use the Site or register for any of our Services or Platforms.

Security of your Information

We maintain tight controls over all the data we collect, retaining it in secured databases with limited and controlled access rights, to ensure it is secure.

Where we have given you (or where you have chosen) a password that enables you to access certain features of the Site or Service, you are responsible for keeping this password confidential.

Please remember that unfortunately, the transmission of information via the internet is not completely secure, so although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted via the Site or Service; any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Other Sites

The Site or Service may contain links to other sites that we do not own or operate. This includes links from customers, sponsors, and partners. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services, or privacy policies or practices. These other websites may send their cookies to your Device, they may independently collect data or solicit Personal Information, and may or may not have their published privacy policies. You should also independently assess the authenticity of any site that appears or claims that it is a part of the Service.

Consent to Processing and Transfer of Information

Given that we are an international business, our use of your information may involve the transmission of data on an international basis. If you are located in the European Union, please be aware that the information we collect may be transferred to and processed outside the European Union. By using the Site or Service, or providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.

Changes

Please note, we may modify the information presented via the Site and/or this Privacy Policy from time to time. You should check back here periodically to see if the Privacy Policy has been updated. We will always show the date of the latest modification of the Privacy Policy at the bottom of the page so you can tell when it was last revised.

Contact Us

We regularly review our compliance with this Privacy Policy. Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to sales@supy.io.

You can contact our appointed  Data Protection Officer at: sales@supy.io

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