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Hattem Mattar reduces COGS by 24%, with Supy

“Supy is the must-have F&B partner for new restaurants needing to measure performance fast and adapt to thrive. Value-adding solution, seamless integrations, time-saving professional services.”

Hattem M. – Owner

Products used

-24% COGS

100 Hours Saved / Month

Variance at 3%

Meet The Customer

Led by chef Hattem Mattar, FIYA is the new go-to destination for lovers of meats and briskets. The concept is built around “live fire cuisine”, and is surrounded by trees and rocks.

Branches

1

Operation Type

Standalone

Cuisine Type

Casual / BBQ

The Challenge

  • A strong need to measure performance and react fast to ensure profitability. However, back of house data was inaccurate, and dashboards needed to be built despite being behind on time.
  • Teams are busy and need to prioritize performance over administration. Recording invoices, wastage, stock counts requires over 100 hours of investment from staff.
  • Despite having a network of suppliers, no visibility onto supplier performance in order to improve purchasing. Internally, no visibility onto purchasing patterns or areas of improvements.
“We were operating in the dark. Taking decisions without factual data is risky business.”
Hattem Mattar - Owner

The Solution

  • Powerful analytics with 0 delay to get started. From wastage analytics to supplier performance, FIYA staff now have access to crystal clear, ultra-accurate insights to base their decisions on - with confidence.
  • Supy Professional Services : invoices and wastage are recorded daily by Supy support staff, saving hours of manual labour for FIYA’s staff who can focus on customer-related tasks.
  • Mobile app & Item Packaging : Team counts stock twice as fast and 3x less errors by using Parallel Count, Supy’s synchronized stock count. Variance is measured and fixed every few days thanks to stock counts every other day, vs once a week.
  • Supplier Performance & Cost Analysis dashboards : immediate insights on supplier savings, and costs per category and location ; with instant discrepancy alerts requiring action.

“Supy’s supplier performance dashboard showed us which supplier’s best to do business with”

Hattem Mattar - Owner
See Reports & Analytics

The Results

  • 24% reduction of COGS by optimizing purchasing deals, recipes, and suppliers of choice.
  • Over 100 hours saved every month on manual labour.
  • Near 3% variance thanks to regular stock count and real time analytics.
“We identified discrepancies the second we turned Supy on. It was like magic. We cut our COGS and built stronger relationships with our best suppliers.”
Hattem Mattar - Owner

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